Trust isn’t built over time by accident. It’s built on purpose.
In this episode on Lead on Purpose, host James Laughlin sits down with former UPS executive and leadership expert Noel Massie to break down a practical method on how to build trust as leader, when time is of the essence. For building trust quickly, especially when you’ve just stepped into a leadership role, takes experience.
Drawing from decades of real-world leadership experience and insights from his book Congrats! You’ve Been Promoted, Noel explains why trust is the foundation of influence, performance, accountability, and how leaders can earn it without titles, authority, or micromanagement.
Together, James and Noel explore:
- Why trust is the fastest path to effective leadership.
- How credibility is built through consistency, not position.
- The behaviors new leaders often overlook that cost them trust.
- How to lead people who didn’t choose you as their leader.
- Why trust must be intentional, visible, and earned daily.
If you’re a new manager, emerging leader, or seasoned executive looking to strengthen your leadership impact, this conversation delivers clarity you can apply immediately. If you want to build trust as a leader and do it quickly, my MasterClass is perfect for you. It’s a video series of 10-minute episodes that give you practical insights and knowledge you can use immediately. Preview the first episode for free!