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Teach. Empower. Lead.

Congrats! You've Been Promoted

Getting promoted is one of the most exciting events in a career. Yet many are placed in the role without any knowledge of what it takes to be a leader, let alone a great leader. You’re expected to sink or swim, and most companies don’t provide any support or leadership training either before or after the promotion.

You want to be an excellent leader for your team, but where can you find the basic tools and strategies you need?

Hard cover copy of Congrats! You've Been Promoted by Noel Massie forward by Derrick Waters

Congrats! You've Been Promoted

Getting promoted is one of the most exciting events in a career. Yet many are placed in the role without any knowledge of what it takes to be a leader, let alone a great leader. You’re expected to sink or swim, and most companies don’t provide any support or leadership training either before or after the promotion.

You want to be an excellent leader for your team, but where can you find the basic tools and strategies you need?

Book Reviews

Matthew A. Toledo
Matthew A. ToledoPublisher Emeritus, Los Angeles Business Journal CEO, ProVisors
"A guide for today’s leaders… Noel has truly “walked the walk". In this book, he provides a clear and practical roadmap for becoming an effective leader in today’s business world. Grounded in characteristics he cultivated, modeled and mastered over the arc of his impactful career, Noel’s journey led him to become one of the nation’s greatest business and civic leaders. Let this book put you on your path to exceptional leadership."
Lucy Dunn
Lucy DunnCEO Emeritus, Orange County Business Council
"Congrats! You’ve Been Promoted" is a crucial resource for today’s emerging leaders, particularly in the wake of COVID-19, which has left many young managers without traditional face-to-face mentoring. As experienced leaders retire and leadership gaps widen, this book steps in to provide essential guidance for those stepping into supervisory roles. It bridges the gap left by the lack of in-person training and mentorship, offering practical, real-world strategies to build confidence and effectiveness from day one. With actionable advice on communication, feedback, and conflict resolution, it’s an indispensable tool for navigating modern leadership challenges and ensuring success in newly promoted roles."
Deborah Freund
Deborah FreundPresident Emerita, Claremont Graduate University
“Every Young Aspiring Leader benefits from having a mentor. There is no other mentoring book like “You’ve Been Promoted”. Young leaders who read the book benefit from practical guidance via examples from Noel Massie who discusses his hands-on real-world experience in the book. This book will be particularly valuable to younger leaders who work a lot at home instead of in the workplace due to COVID. Having been a college President, this book will truly benefit individuals who wish to work in academic administration including Department Chairs, Deans, Provosts, leaders of student affairs and Presidents."
Matt Baron
Matt Baron
A Practical, No-Nonsense Resource
"This is an outstanding book filled with practical, no-nonsense insights. "Congrats! You've Been Promoted" offers plenty of value not only to those who have just gotten a promotion, but anyone who is looking to boost their professional and interpersonal effectiveness. If some of Noel Massie's insights seem like common sense, that's because they are! With humility, relatability and wit, he's laid out a highly accessible blueprint for improvement that I know I'll turn to frequently as a refresher to help me navigate the various roles in my life."
Renee White Fraser, Ph.D
Renee White Fraser, Ph.DCEO, Fraser Communications, Radio Host, Why Women, KABC-LA
"Training people as they rise up the ranks and become managers can be challenging. This book provides very pragmatic lessons, examples and activities people can use daily to manage better and to look at difficult situations in a new light. Noel has shared stories all of us can relate to; this book helps introduce management theory you learn in business school, but in a way that every person can grasp it and say," I can do that". A great tool for leaders and those who want to move up in their corporations."
Nicholas Kochek
Nicholas KochekPresident, Emeritus Temco Logistics
"Some Leaders are full of theory and rhetoric Noel Massie is not one of those leaders. In Noel’s 40 plus years as a leader, mentor, and coach servant leadership has been his mantra. Noel has developed people by being intentional about how to lead and being granular in his approach. Noel’s philosophy is that every interaction matters and over time trust and respect is earned regardless of title. Terms and Conditions dive deeply into the importance that in every connection all parties need to know exactly what is expected of each other and continuous feedback is the key. Terms and conditions can be the foundation to any organization’s leadership culture."
Jack JP
“I would've benefitted from this book when my career started years ago. I have recommended it to my company as a personnel development resource, and to my college age son and his friends. Very readable in conversational style, no consultant-speak or textbook-ese writing. This book is a thorough exploration the principles of leadership with real world examples of how and why they are important. Essential reading for young people currently in internships and early in their career, regardless of their field.”
Denise Griffitts
Congrats! You’ve Been Promoted by Noel Massie is an essential, hands-on guide for anyone stepping into a leadership role for the first time. Drawing from decades of experience, Massie offers practical tools like the B.E.S.T. Principle and 4x5 Method to help new managers build trust, provide actionable feedback, and lead their teams effectively. The book combines relatable personal stories, research-backed insights, and useful exercises, making it feel like a mentor on your bookshelf. While seasoned leaders may find some concepts familiar, this book is a perfect resource for new leaders seeking confidence and clarity in their role. It’s a must-read for individuals and organizations committed to developing strong, successful leadership from the ground up.
Kathleen C.
“A really good book. Noel paints a very nice picture of what it takes to manage people with respect and integrity. Loved it!”
Erin Elliot
“Must read by one of the best leaders I know. As you read the book it is as if Noel is speaking directly to you. Every new supervisor and manager should read this book then share it! Hands down one of the best books for leadership and management! Thank you!”
Bruce Mac RaeCEO of Bruce DD Consulting
“A must read for all new management”
Mike Conway
“Just bought a copy for my son to read. I had the good fortune of working with Noel and can tell you, he is the most dynamic leader I have worked with. His abilities to break down responsibilities and obtain commitments from subordinates is unparalleled.”
Kellie A.
Worth every minute of your time!
“This book shares life-learned expertise for any newly promoted person; no matter the position. Noel provides the expertise everyone needs in a readable, understandable model that has worked for over 40 years. If you want to improve your position, your team or your family; these principles can be used every day to ensure your success! Invest in yourself and in this book. You’ll never regret it!”
Nicholas-Alexander BarrenoSenior Account Manager at UPS
“I recently purchased this book and have found it impossible to put down. The principles it outlines will serve as a strong foundation for my work moving forward.”
Mario ArchagaGovernment Affairs & Business Development Executive
“Your book provides a clear, practical roadmap for newly promoted leaders and is a great resource for seasoned leaders to “sharpen the saw.”
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Order 100 books or more

Live Seminar Included - $2,500 value

Seminar feedback

“This was among the best leadership forums I've participated in. Noel was good about getting into practical, detailed, and specific recommendations for how to handle interactions with employees. And I appreciated that we spent a significant portion of the time workshopping with colleagues.”
“I found Noel's session to be both relevant to my role and valuable for providing tools to deploy in my role. Overall, I found the session to be engaging.”
“I thought the training was excellent and immediately applicable in the workplace. Additionally, I believe Mr. Massie was very effective as an instructor.”
“Effective - the program was structured well and informative for leaders at all levels of tenure.”
“Real. The guidance can be applied in the real world. Sometimes trainings include models + tools that aren’t practical; this seminar is practical.”

Order 25 Books or More

Live 2-Hour Webinar Included - $1,200 value

Step into leadership with confidence and clarity. These live webinars are designed for newly promoted or emerging leaders who want real-world guidance–not just theory. Each session delivers actionable tools, grounded in values-based leadership, to help you build trust, communicate effectively, and manage your team with integrity. Ask questions live, get personalized insights, and walk away with leadership strategies you can apply immediately. Whether you’re managing peers for the first time or tackline complex team dynamics, this space is for you.

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"Lessons in Leadership" Masterclass Series

Step into leadership with confidence and clarity. These live webinars are designed for newly promoted or emerging leaders who want real-world guidance—not just theory. Each session delivers actionable tools, grounded in values-based leadership, to help you build trust, communicate effectively, and manage your team with integrity. Ask questions live, get personalized insights, and walk away with leadership strategies you can apply immediately. Whether you’re managing peers for the first time or tackling complex team dynamics, this space is for you.

Purchase the MasterClass and receive a FREE signed copy of Congrats! You've Been Promoted

Preview the Courses

"Integrity" (Free)

SPEAKING, WORKSHOPS, COACHING, AND MORE!

Keynote Speaker

  • PRICE TO BE NEGOTIATED (BASED ON AUDIENCE SIZE)
  • BOOKS TO BE NEGOTIATED
  • 35% OFF MASTERCLASS VIDEO SERIES

One-Day Workshop

  • $2,500 [UP TO 30 PARTICIPANTS] BOOKS INCLUDED
  • OR BUY 100 BOOKS AND THE SEMINAR IS INCLUDED
  • 25% OFF MASTERCLASS VIDEO SERIES

Executive Coaching

  • PERSONAL EXECUTIVE COACHING

UPS SPECIALS

  • SPECIAL PRICING FOR UPS ENGAGEMENTS

About Noel Massie

Author | Executive Coach | Leadership Consultant

Born and raised in Oakland, CA, Noel Massie attended San Jose State University’s School of Engineering before receiving a bachelor’s degree in business management from La Salle University. Massie went on to serve as UPS’s U.S. Operations Manager, supporting and guiding all package delivery and logistics services in the United States before retiring from UPS.  Today, Massie spends his time consulting modern businesses, mentoring future leaders, and pursuing his passion as an advocate for early child education programs.

About Noel Massie

Born and raised in Oakland, CA, Noel Massie attended San Jose State University’s School of Engineering before receiving a bachelor’s degree in business management from La Salle University. Massie went on to serve as UPS’s U.S. Operations Manager, supporting and guiding all package delivery and logistics services in the United States before retiring from UPS. Today, Massie spends his time consulting modern businesses, mentoring future leaders, and pursuing his passion as an advocate for early child education programs.

40+ Years of Experience

Supply Chain

A leading expert in logistics and supply chain operations, Noel Massie has extensive experience in how to identify and solve pain points while streamlining operations for any size business.

Leadership

Great leaders aren't born—they're mentored, developed, and committed to expanding their knowledge. In addition to being recognized for his leadership skills, Noel Massie is committed to helping others develop theirs.

Early Childhood Education

Who we become is heavily influenced by our interactions with the world around us at an early age. Noel Massie is committed to investing in programs that build a solid foundation for childrens' success.

Contact Our Team

If you’re interested in scheduling a webinar, seminar, on-site workshop, or other event, complete the required information below and our team will reach out to as soon as possible. For more information or to customize your event, you can also contact kaylah@noelmassie.com